Privacy Policy

Last Updated: November 25, 2025

This Privacy Policy describes how DANADE™ (operated by COZYSEED LLC, a Limited Liability Company organized under the laws of the State of Colorado, USA) collects, uses, shares, and protects your personal data when you visit our website (danade.com), make a purchase, or otherwise interact with our services.

We are committed to respecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and other local regulations in the countries where we offer our products and services.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at: care@danade.com.

1. Who We Are and Our Role

Controller: For the purposes of the GDPR and other applicable privacy laws, the entity responsible (the “data controller”) for your personal data is:

COZYSEED LLC
2020 N Academy Blvd, Ste 261-3320
Colorado Springs, CO 80909, USA

Trading name: We trade as DANADE™, offering products such as the SkySeat™ shoulder carrier and related accessories.

Where we use third-party service providers (e.g., Shopify, payment processors, shipping partners), they act as data processors or independent controllers, depending on their role. Their own privacy policies will also apply.

2. Information We Collect

We only collect personal data that we need to operate our business, fulfill your orders, and provide a safe and reliable shopping experience.

2.1. Information You Provide Directly

We collect the following categories of information when you interact with us:

  • Account & Order Information: Name, surname, email address, billing and shipping address, phone number, and order details (products purchased, order history).
  • Payment Information: Payment method details (card type, last 4 digits, transaction ID).
    Note: Card details are processed securely by our payment providers (e.g., Shopify Payments, Stripe, PayPal) and are not stored in full on our systems.
  • Communication & Support: Messages you send to us by email, contact forms, and information you provide when requesting support (e.g., photos, videos).
  • Account & Profile Data (Optional): If you create an account, we store your login email, saved addresses, and language preferences.
  • Marketing Preferences: Your consent to receive marketing emails or SMS.

We do not require you to provide any information that is not necessary. However, if you choose not to provide essential information (such as a shipping address), we may be unable to complete your order.

2.2. Information Collected Automatically

When you visit danade.com, we automatically collect certain technical information:

  • Usage Data: IP address, browser type, device type, referring URLs, date/time of visit, and actions taken (e.g., add to cart). This data may be collected through Shopify Analytics and Google Analytics.
  • Cookies & Similar Technologies: We use cookies to enable essential site functions (cart, checkout), analyze performance, and (where permitted) provide personalized content. For details, please see our Cookie Policy.

2.3. Information from Third Parties

We may receive information about you from:

  • Payment Providers: Confirmation of payment and fraud risk scores.
  • Shipping Carriers: Tracking updates and delivery confirmation.
  • Marketing Partners: Aggregated analytics or campaign performance (e.g., from Google, Meta).

2.4. Sensitive Data

We do not intentionally collect sensitive personal data (such as health, race, religion). If you voluntarily provide such information in a support message, we will only use it to handle your request.

3. How We Use Your Information and Legal Bases

We process your personal data only where we have a valid legal basis under applicable laws (including GDPR Article 6). Typically, we rely on:

  • Performance of a Contract: To fulfill your order, process payments, arrange shipment, and provide warranty support.
  • Legitimate Interests: To prevent fraud, optimize our website, and analyze sales trends to improve our products.
  • Legal Obligations: To comply with tax laws (keeping records), customs regulations, and product safety laws.
  • Consent: To send marketing emails or use non-essential cookies. You may withdraw your consent at any time.

We do not sell your personal data to third parties in exchange for money.

4. Cookies and Tracking Technologies

Cookies help us provide a better shopping experience. We broadly group cookies as:

  • Strictly Necessary Cookies: Required for the site to function (e.g., cart, checkout).
  • Performance & Analytics Cookies: Help us understand how visitors use our site.
  • Functional Cookies: Remember your settings (language, currency).
  • Advertising & Marketing Cookies: Used to show relevant ads (e.g., Meta Pixel).

Where required by law (e.g., in the EU/EEA), we will ask for your consent via our Cookie Banner before placing non-essential cookies.

5. How We Share Your Information

We only share your personal data with third parties where necessary:

  • Service Providers (Processors): Shopify (platform), payment processors (Stripe/PayPal), shipping carriers (DHL/YunExpress), and email tools (Klaviyo).
  • Business Transfers: If we sell our business, data may be transferred with appropriate notice.
  • Legal Authorities: We may disclose information to tax authorities, courts, or regulators if required by law.

6. International Data Transfers

Because we operate globally, your personal data may be transferred to and processed in:

  • The United States, where COZYSEED LLC is established.
  • Vietnam, where product design and some support operations are located.

When transferring data from the EU/EEA or UK to countries without equivalent protection, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure your data remains protected.

7. Data Security

We use HTTPS/TLS encryption, secure servers, and access controls to protect your data. However, no system is 100% secure. In the event of a significant breach, we will notify you and relevant authorities in accordance with GDPR Article 33 and other applicable laws.

8. Data Retention

  • Order Data: Kept for 7 years (or as required by local law) for tax and accounting purposes.
  • Account Data: Kept while your account is active.
  • Marketing Data: Kept until you unsubscribe.

9. Your Rights

9.1. Rights Under GDPR (EU/EEA & UK)

If you are located in Europe or the UK, you have the right to:

  • Access: Request a copy of your data.
  • Rectify: Correct inaccurate data.
  • Erase (“Right to be Forgotten”): Request deletion of your data (subject to legal retention requirements).
  • Restrict or Object: Limit processing or object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw your consent at any time for marketing or cookies.

To exercise these rights, contact us at care@danade.com. We aim to respond within one month.

9.2. Notice to Residents of Certain U.S. States (including California & Colorado)

If you are a resident of California (CCPA/CPRA), Colorado (CPA), or other states with similar laws:

  • Right to Know & Access: Request details about the data we collect and share.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

"Do Not Sell or Share My Personal Information":

We do not sell your personal data for money.

We may use third-party pixels (e.g., Meta Pixel) for ads, which may be considered “sharing”. You can opt out by managing your cookie preferences or enabling Global Privacy Control (GPC) on your browser.

California "Shine the Light": You may request information about disclosures for direct marketing (we currently do not do this).

10. Direct Marketing and Opt-Out

If you consent, we may send emails about new products or offers. You can opt out at any time by clicking “Unsubscribe” in any email or contacting us at care@danade.com.

11. Children’s Privacy

Our products are for adults. We do not knowingly collect data from children under 16. If we discover such data, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices. The updated version will be indicated by the “Last Updated” date at the top. Your continued use of our site constitutes acceptance of these changes.

13. Local Versions and Translations

We may provide translations of this Privacy Policy in other languages for your convenience. In case of any inconsistency between a translated version and the English version, the English version shall prevail, except where local law requires otherwise.

14. Contact Details

If you have questions about this Privacy Policy, please contact us:

COZYSEED LLC (trading as DANADE™)
2020 N Academy Blvd, Ste 261-3320
Colorado Springs, CO 80909, USA

Email: care@danade.com
Phone: +1 888-811-1318 (US – text support available)